Data protection

The controller responsible for data processing is
aks gesundheit GmbH
FN 164260 i,
Landesgericht Feldkirch;
Rheinstraße 61
6900 Bregenz
Phone +43 5574 / 202 – 0
datenschutz@aks.or.at

Our data processing – why and on what legal basis we process personal data:

The responsible provider of this website in terms of data protection law is

aks gesundheit GmbH
FN 164260 i,
Landesgericht Feldkirch;
Rheinstraße 61
6900 Bregenz
Phone +43 5574 / 202 – 0
datenschutz@aks.or.at

With regard to the data processing described in more detail below, users and data subjects have the right to

  • to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR);
  • to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);
  • to the immediate erasure of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is required pursuant to Art. 17 para.
    3 GDPR is required, to restriction of processing in accordance with Art. 18 GDPR;
  • to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR);
  • to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out on the basis of Articles 16, 17 para.
1, 18 GDPR takes place.
However, this obligation does not apply if this notification is impossible or involves a disproportionate effort.
Notwithstanding this, the user has a right to information about these recipients.

Likewise, users and data subjects have the right to object to the future processing of data concerning them in accordance with Art. 21 GDPR, provided that the data is processed by the provider in accordance with Art. 6 para.
1 lit.
f) GDPR are processed.
In particular, an objection to data processing for the purpose of direct advertising is permitted.

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

Every time you use the Internet, your Internet browser automatically transmits certain information that we store in so-called server logs.
The server logs are stored for a period of up to one month to detect malfunctions and for security reasons (e.g. attack detection) and then deleted unless a security incident has occurred and the server logs are required as evidence.
Server logs typically contain the following information:

  • the IP address of the end device from which the online service was accessed,
  • the internet address of the website from which the aks website was accessed (so-called referrer URL),
  • the name of the service provider through which the aks website was accessed,
  • the name of the data or information accessed,
  • Date and time as well as the duration of access,
  • the amount of data transferred,
  • the operating system and information about the Internet browser used
  • and the http status code (e.g. “Retrieval successful”).
  • Any form data entered will not be saved, but only forwarded by e-mail.

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or to our web space provider by your Internet browser.
With these so-called server log files, the type and version of your Internet browser, the operating system, the website from which you have switched to our Internet presence (referrer URL), the website(s) of our Internet presence that you visit, the date and time of the respective access and the IP address of the Internet connection from which the use of our Internet presence takes place are collected, among other things.

The data collected in this way is stored temporarily, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 para.
1 lit.
f) GDPR.
Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted after seven days at the latest, unless further storage is required for evidence purposes.
Otherwise, all or part of the data will be excluded from deletion until the incident has been finally clarified.

We do not use any tools on our website to analyze the surfing behavior of our users.
The homepage places a cookie on the user’s computer (for cookies, see above).
If individual pages of our website are accessed, the following data is stored:

  1. Two bytes of the IP address of the user’s accessing system
  2. The website called up
  3. The website from which the user accessed the website
    (referrer)
  4. The subpages that are accessed from the accessed website
  5. The time spent on the website
  6. The frequency of visits to the website

The software is set so that the IP addresses are not saved in full, but 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx).
In this way, it is no longer possible to assign the shortened IP address to the calling computer
.

The software runs exclusively on the servers of our website.
The anonymized and pseudonymized user data is only stored there.
The data is not passed on to third parties.
The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.
If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below.
In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data.
Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you.

A) SESSION COOKIES/SESSION COOKIES

We use so-called cookies on our website.
Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use.
These cookies process certain information from you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example
processing enables us, for example, to display our website in different languages or to offer a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit. b.) GDPR, insofar as these cookies are processed for contract initiation or contract processing.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website.
The legal basis in this case is Art. 6 para.
1 lit.
f) GDPR.

These session cookies are deleted when you close your Internet browser.

B) THIRD-PARTY COOKIES

Our website may also use cookies from partner companies with whom we cooperate for the purposes of advertising, analysis or the functionalities of our website.

Please refer to the following information for details, in particular the purposes and legal basis for processing such third-party cookies.

C) POSSIBILITY OF ELIMINATION

You can prevent or restrict the installation of cookies by changing the settings of your Internet browser.
You can also delete cookies that have already been saved at any time.
However, the steps and measures required for this depend on the specific Internet browser you are using.
If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings.
Instead, you must change the settings of your Flash player.
The steps and measures required for this also depend on the specific Flash player you are using.
If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

If you register for our free newsletter, the data requested from you for this purpose, i.e. your e-mail address and – optionally – your name and address, will be transmitted to us.
At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration.
As part of the further registration process, we will obtain your consent to send you the newsletter, describe the content in detail and refer you to this privacy policy.
We use the data collected in this process exclusively for sending the newsletter – in particular, it is therefore not passed on to third parties.

The legal basis for this is Art. 6 para.
1 lit.
a) GDPR.

You can revoke your consent to receive the newsletter at any time with effect for the future in accordance with Art. 7 para.
3 GDPR at any time with effect for the future.
All you have to do is inform us of your revocation or click on the unsubscribe link contained in every newsletter.

You can cancel your subscription to the newsletter at any time.
Please send your cancellation to the following e-mail address: datenschutz@aks.or.at

We will then immediately delete your data in connection with the newsletter dispatch.

If you contact us via contact form or e-mail, the data you provide will be used to process your request.
The provision of the data is necessary for processing and answering your inquiry – without it we cannot answer your inquiry or can only answer it to a limited extent.

The legal basis for this processing is Art. 6 para.
1 lit.
b) GDPR.

Your data will be deleted if your request has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as, for example
in the event of any subsequent contract processing.

We maintain an online presence on YouTube to present our company and our services and to communicate with customers/prospects.
YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA.
This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult.
We also have no access to this user data.
The possibility of access lies exclusively with YouTube.

You can find YouTube’s privacy policy at

https://policies.google.com/privacy

We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Facebook’s data protection officer can be contacted via a contact form:

.

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR.
This agreement, which sets out the mutual obligations, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para.
1 lit.
f GDPR.
Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 para.
1 lit.
a GDPR vis-à-vis the platform operator.
The user can revoke this consent at any time in accordance with Art. 7 para.
3 GDPR at any time by notifying the platform operator for the future.

When our online presence is accessed on the Facebook platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Facebook.
Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles.
Using these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook based on their interests.
If the user is logged into their Facebook account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the inquiry.
The user’s data will be deleted by us if the user’s inquiry has been conclusively answered and there are no statutory retention obligations to the contrary, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly.
Cookies that have already been saved can also be deleted at any time.
The settings for this depend on the respective browser.
In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player.
If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.

Further information on the processing activities, their prevention and the deletion of the data processed by Facebook can be found in Facebook’s data policy:

.

It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

We operate a company presence on the Instagram platform to promote our products and services and to communicate with interested parties or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Instagram’s data protection officer can be contacted via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR.
This agreement, which sets out the mutual obligations, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para.
1 lit.
f GDPR.
Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 para.
1 lit.
a GDPR vis-à-vis the platform operator.
The user can revoke this consent at any time in accordance with Art. 7 para.
3 GDPR at any time by notifying the platform operator for the future.

When our online presence is accessed on the Instagram platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Instagram.
Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles.
Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside Instagram based on their interests.
If the user is logged into their Instagram account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Instagram, the user’s personal data entered on this occasion will be used to process the request.
The user’s data will be deleted by us if the user’s inquiry has been conclusively answered and there are no statutory retention obligations to the contrary, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly.
Cookies that have already been saved can also be deleted at any time.
The settings for this depend on the respective browser.
In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player.
If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.

Further information on the processing activities, their prevention and the deletion of the data processed by Instagram can be found in Instagram’s data policy:

https://help.instagram.com/

It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

We also advertise presences on the social networks listed below on our website.
The integration takes place via a linked graphic of the respective network.
The use of this linked graphic prevents the automatic establishment of a connection to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself.
Only by clicking on the corresponding graphic is the user forwarded to the service of the respective social network.

After the user has been forwarded, the respective network collects information about the user.
It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and page visited.
If the user is logged into their user account on the respective network during this time, the network operator may be able to assign the information collected about the user’s specific visit to the user’s personal account.
If the user interacts via a “Share” button of the respective network, this information can be stored in the user’s personal user account and published if necessary.
If the user wishes to prevent the information collected from being directly assigned to their user account, they must log out before clicking on the graphic.
It is also possible to configure the respective user account accordingly.

The following social networks are integrated into our site through links:

FACEBOOK

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Privacy policy: https://www.facebook.com/policy.php

INSTAGRAM

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Privacy policy: https://help.instagram.com/519522125107875

On our website, we use Google reCAPTCHA to check and prevent interactions on our website through automated access, e.g. by so-called bots.
by so-called bots.
This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

This service enables Google to determine from which website a request is sent and from which IP address you are using the so-called reCAPTCHA input box.
In addition to your IP address, Google may also collect other information that is necessary for the provision and guarantee of this service.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar.

Google offers under

https://policies.google.com/privacy

further information on the general handling of your user data.

We use various web fonts on our website.
These are provided by various providers and delivered via a content delivery network.
These are, for example, Google Web Fonts, Adobe Typekit etc. For this purpose, your browser will download the required file into your browser cache when you access our website.
This is necessary so that your browser can also display a visually improved presentation of our texts.
If your browser does not support this function, a standard font will be used by your computer for display.
You can prevent this by disabling the loading of Javascript in your browser.
If you deactivate it, however, the full functionality of our website will no longer be available.

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